Welcome Makers!

This is your resource center to guide you through the many details of exhibiting at Maker Faire.

We update the toolkit frequently. If you can’t find the information you need, please check back.

Maker Deadlines

  • Deadline Passed – Health Permit Form and Fee. Only for makers sampling or selling food.
  • Deadline Passed – Submit Safety Plan: General or Fire Safety Plan. Only for makers with safety concerns.
  • End of April – Participation Agreement will be sent by email; please accept ASAP. All makers.
  • April 26 – Maker Pass and Ticketing codes and instructions will be sent by email; passes and tickets must be obtained before arriving for setup.
  • May 1 – Commercial Maker and Non-Profit/Organization Fee Due. Only for makers who fit these categories.

Maker Newsletters

Quick Links to Important Info

Site Visits

Maker Entry Passes and Ticketing

Helpful Documents & Links

Helpful Forms

Frequently Asked Questions

How do I get my entry passes, complimentary tickets, and discount tickets? How many do I get? What’s the process?

All Makers and assistants must obtain their entry passes before arriving at Maker Faire.

It is important for our advance planning that all participants have tickets prior to the event. We are no longer able to accommodate additions at Maker Check-in.

On Setup Days:

Bring your Maker Entry Pass, so it can be scanned and exchanged for a wristband for easier in/out access on Saturday and Sunday. If you do not have an entry pass but are helping a maker setup, you need to know the maker # as security will be at each entrance point.

On Saturday and Sunday:

You must have a Maker Entry Pass or ticket, which can be used at any gate. The easiest scenario is entering with your wristband, which you receive during setup.

Each standard Maker Exhibit receives:

  • Maker Entry Passes
    • maximum quantity: 5
    • for Maker(s) and assistant(s) ONLY
    • to qualify, team members must work at your exhibit for 4 hours or more
    • Sat & Sun entry pre-show/set-up and show hours
  • Complimentary One-Day Tickets – in appreciation of your efforts!
    • quantity: 2
    • for anyone: additional assistants, family, friends, or your guests
    • Sat & Sun entry show hours only: Sat 10-8, Sun 10-6
  • Discounted One-Day Tickets
    • maximum quantity: 6
    • one ticket type only: adult one-day ticket (can by used by any age)
    • $20 per one-day ticket (regular price $35)
    • for anyone: additional assistants, family, friends, or your guests

Larger Groups If your exhibit requires more than the allotted Maker Entry Passes, please attempt to use your complimentary tickets or purchase discounts tickets. If you need more team members to run your activity, you can submit your request here.

If your exhibit is part of a large group of exhibits (i.e. Bizarre Bazaar, Young Makers Program, etc.), your pass and ticket quantities will vary.

To obtain your Maker Entry Passes, complimentary tickets, and discounted tickets:

  1. Wait for your specific Eventbrite Promotional Codes sent by email on April 26th. Only the lead contact for the exhibit will receive this email. If it is after April 26th, check your spam. If it’s not there, email makers@makerfaire.com with the subject line: CODES: Project # and Project Name.
  2. Enter your promotional codes here: http://mfba13makers.eventbrite.com/. Passes and tickets will not appear until you enter a code by clicking on the text “Enter Promotional Code”.
  3. After finishing the Eventbrite process, your passes and tickets will arrive by email.
  4. If you have other Makers or assistants, share the codes as necessary (quantities are limited) or obtain all of the passes yourself, and distribute them after they arrive in your email inbox.
  5. Print and bring your pass/ticket to Maker Faire. Each pass/ticket can only be used one time. You will receive a wristband in exchange for your Maker Entry Pass.

Note:

  • Saturday and Sunday, Maker Entry Passes or tickets are necessary and can be used at ANY gate.
  • Complimentary and discounted tickets can only be used during show hours.
  • More details can be found in the FAQ here.

I can’t find my promotional codes to get my passes or tickets. What do I do?

The codes were sent to the exhibit lead by email on April 26th. They were sent to the same address as all other communications. Search your spam and inbox for an email with the subject: Maker Newsletter: Maker Entry Pass and Ticket Codes. If you still can’t find the email, email makers@makerfaire.com with the subject line: CODES: Project # and Project Name.

One of my assistants changed. How do I change the Maker Entry Pass to the new name?

The name on the ticket does not have to match the name of your assistant. If you’ve already sent the e-ticket to your previous helper, ask him/her to forward it to your new assistant. It can only be used once. You do not need to notify us of the change.

Do I have to print my pass or can I bring my e-ticket on my phone or pad?

Yes, you can bring your pass on your phone or pad, but it may be easier and foolproof if you print it out. If you decide to keep them on your phone, please download the Eventbrite attendee app

What’s my exhibit location?

Before Maker Faire, we will send the exhibit lead a map to your specific Check In Station, which is located in the vicinity of your designated location. You will receive your specific location when you check in with your Area Manager.

We are a group of Makers; how do I let Maker Faire know and is there a specific process I need to follow to ensure we’re all together?

If you’re curating one exhibit with a large crew, this kit is for you: Group Curator Kit – Single, Large Exhibit

If you’re curating an area with multiple maker exhibits, this kit is for you: Group Curator Kit – Multiple Exhibits

Can I visit the site ahead of time to secure a location?

Yes! Before Maker Faire, meet us at the San Mateo Event Center to look at the site and ask any questions. Please register here.

  • Thursday, April 4, 2013: Noon – 3pm
  • Thursday, April 18, 2013: Noon – 3pm
  • Thursday, May 2, 2013: Noon – 3pm

I’m a Commercial Maker. How do I pay the fee?

There are two options for payment: Fill out a form and send a check: Commercial Maker Fee Payment Form Pay online (recommended): Commercial Maker Payment Link

From time to time, some Makers may receive financial or material support from a company. This support is welcomed; however, with respect to our sponsors, we have some rules around this level of support for Makers. Please refer to the Maker Manual for details.

I want to sell what I make at Maker Faire, how do I do that?

If you show and demonstrate a product that you make and/or show how it works, and also want to sell or market those products at Maker Faire, you’re a Commercial Maker. There is a fee to sell or market items at your exhibit space. The fee is $325 due by May 1st. To qualify, you must fill out a Maker Exhibit Application and indicate that you are selling or marketing a product. If you have already applied, email makers@makerfaire.com and let us know.

Note: Companies or commercial entities do not qualify as Commercial Makers. If you’re a company or commercial entity, we have great opportunities available—please see Sponsors.

Will there be internet at Maker Faire, how can I access it?

Wireless service will be available inside Expo Hall and in limited areas outside on the grounds.  If your project could interfere with our wireless service, please let us know in your application, so we can accommodate you and your Faire neighbors. In most cases, a hardwire connection will not be available.

How do I know if I need to fill out a Safety Plan?

If you’re concerned your exhibit might put the attendees or your exhibit team at risk, please bring any and all concerns to our attention. Email makers@makerfaire.com and put “Safety” in the subject line. We will advise you as to whether or not a safety plan is needed. Safety concern examples: you or your exhibit has chemicals, gas, or other items of that nature; your exhibit has activity or might require safety barricades; an attendee at your exhibit might potentially get hurt in any way; etc.

What is the difference between a General Safety Plan and a Fire Safety Plan?

Fill out the General Safety Plan for all general safety issues which do not include concerns about fire or flammable materials. Complete the Fire Safety Plan if heat elements or fire of any size, including candles, small flames, burners, etc are part of your exhibit. If you’re unsure, email us at makers@makerfaire.com. It’s important to us that Maker Faire is safe, and we appreciate you checking with us.

What do I do if my exhibit needs water?

If your exhibit requires any form of water and you have not notified us in your original application, please fill out the Special Request Form.

How do I get forklift assistance?

If it is scheduled in advance, we can provide forklift equipment and an operator to assist with your load-in/load-out. So we may coordinate with other usage, fill out the Estimated Arrival and Heavy Equipment Form with specific duration/date/time requirements.

How do I ship items to the event site?

If you can guarantee your delivery anytime Wednesday, May 15th, thru Friday, May 17th, direct your delivery with a detailed shipping label that includes all of the following information to:

    MAKER FAIRE
  • Project – Maker Name & Local Phone Number
  • 2495 S. Delaware Street
  • San Mateo, CA 94403

If you plan to ship items to the site, please let us know in the Special Request Form.

Early Shipments: The San Mateo Expo Center does not have space to accept freight deliveries in advance of Maker Faire.  If you have a shipments that may arrive earlier, please explain why in the Special Request Form, as we may be able to assist you if we know about it in advance.

Please be aware that Sponsors have a separate shipping and delivery process. They pay for this service onsite. Makers are not charged fees for shipping packages to the event site. You are expected to pick up your shipment. Speak with your Area Manager onsite to find your package.

How can I help promote Maker Faire?

Let the world know that you’re an official maker and will be exhibiting at Maker Faire! Maker Faire web banners and badges placed on your website will help spread the word about the upcoming Maker Faire. Visit our Promote page for more details.

How can I help at Maker Faire and learn more about the Maker Movement?

We have developed a Maker Corps at Maker Faire training program which helps you understand and support the maker movement.  By becoming a member of our Maker Corps at Maker Faire program you can make a valuable contribution to the success of Maker Faire and help enhance the Maker Movement in your community. You will also experience the maker movement, learn about details that goes into producing a Maker Faire ultimately joining the maker community. There are great benefits to this completing program, including a ticket to Maker Faire Bay Area and more. Learn more about the Maker Corps at Maker Faire Training Program here.

What happens if there’s bad weather during the event?

The average high temperature in Bay Area this time of year is 68° F.  In the case of rain, be prepared with layers; the show will go on!

What size are the tables?

Standard tables are 8ft x 30in folding banquet tables. We do not provide a cover. If needed, 6ft tables are available, but quantities are limited. We will provide a table and two chairs, unless otherwise requested in your application. Prior to the event, you will receive a confirmation letter listing the equipment we will provide for you. If you need additional items, please fill out the Exhibit Change Form located in the Maker Toolkit. Requesting additional tables onsite is based on availability and will cost $10.00 per table. Additional chairs are no charge, but also based on availability. Standard tables are 8ft x 30in folding banquet tables. We do not provide a cover. If needed, 6ft tables are available, but quantities are limited. If you need more tables and did not request them in your application, fill out an Exhibit Change Form. Each exhibit will receive an email confirming the number of tables we will provide based on what you requested in your Entry Form.

I’m a first-time maker, do you have any advice for me?

Yes. 1) Watch this video made by a maker during Maker Faire Bay Area 2012. 2) Read through the Maker Manual; There’s a ton of great information in there. If you still have questions, contact us at makers@makerfaire.com

I haven’t heard anything from Maker Faire. Am I missing any messages?

Our emails might be in your spam or junk folder. Please check that folder, and add makers@makerfaire.com to your contacts.

Your first message should have arrived immediately after you submitted your entry form. Your next message will arrive between March 15th and April 5th with news about your acceptance. After that, we will send a message about once a week with updates and reminders about the process leading up to Maker Faire.

If you still can’t find any messages, email makers@makerfaire.com.

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More info coming soon!